Refund Policy

Refund Policy for Streamora

Effective Date: 1/31/2025

Thank you for choosing Streamora, your trusted platform for streaming movies and music. We value your satisfaction and aim to provide an exceptional entertainment experience. This Refund Policy outlines the conditions under which refunds may be issued.

1. Subscription Refunds

a) Eligibility for Refunds

Refunds for subscription plans may be considered under the following circumstances:

  • Technical Issues: If you encounter persistent technical problems that prevent you from accessing our services, and we are unable to resolve the issue within a reasonable time.
  • Billing Errors: If you were charged incorrectly or multiple times for the same subscription.

b) Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Partial usage of subscription services.
  • Change of mind or accidental purchases.
  • Failure to cancel subscriptions before the renewal date.

2. Requesting a Refund

To request a refund, please follow these steps:

  1. Contact Support: Reach out to our customer support team via email at support@streamora.cloud or call [Insert Phone Number]. Provide your account details and a description of the issue.
  2. Review Process: Our support team will review your request and may ask for additional information to verify your claim.
  3. Resolution: If your refund request is approved, we will process the refund within [Insert Timeframe] to the original payment method.

3. Refund Processing Time

Refunds are typically processed within [Insert Timeframe], but processing times may vary depending on your payment provider.

4. Cancellation Policy

Subscribers can cancel their subscription at any time through their account settings. Please note that cancellations will take effect at the end of the current billing cycle, and no partial refunds will be issued.

5. Changes to this Refund Policy

Streamora reserves the right to update this Refund Policy at any time. Changes will be communicated through our website or email notifications.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us:

Streamora Support
Email: support@streamora.cloud

Thank you for choosing Streamora. We appreciate your support and are committed to delivering the best streaming experience possible.